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Here you will find answers to frequently asked questions
If you did not find an answer to your question, please contact our customer support service.
Support
Hilter
®
We work 24/7
Here you will find answers to frequently asked questions
If you did not find an answer to your question, please contact our customer support service.
Support
Hilter
We work 24/7
We have collected answers to the most common questions from our clients — from the first steps to the details of working with the platform. Here you will find all the information you need.
Hilter is a fintech platform that transforms real estate into a digital format. We create blockchain-backed tokens that represent shares in real properties. This makes ownership, transactions, and asset management fully transparent, secure, and fast.
Tokenization allows large properties to be divided into digital shares available for investment — from retail to institutional levels. This lowers the entry threshold, makes real estate liquid, and opens a secondary market where shares can be traded in real time.
We work with international asset tokenization protocols — ERC-3643 and ERC-1400. This ensures compatibility with global marketplaces, protection of holder rights, and a high level of transparency.
Yes. Every Hilter smart contract undergoes independent code audits by international cybersecurity firms. This eliminates vulnerabilities and confirms compliance with global security standards.
Hilter provides access to premium real estate in the USA, Europe, Asia, and the Middle East. These are highly liquid properties: penthouses in New York, villas in Tuscany, residences in Dubai, apartments in Singapore.
Each property undergoes legal and financial due diligence before tokenization. We adhere to international KYC/AML standards and operate in compliance with EU and FINMA regulations. All transactions are recorded in smart contracts and verified by digital protocols.
Security is ensured through a multi-layered architecture: multisignature (Multisig), MPC storage, AES-256 encryption, and TLS 1.3 protocols. This is the same level used by major banks and custodians.
Smart contracts automatically distribute dividends, rental income, and interest payments. All activity is recorded on-chain, eliminating 'gray areas' and manual errors.
You can invest starting from 0.1% of a property share, making premium real estate accessible even to private investors with small capital.
We integrate AI analytics, oracles (Chainlink, Pyth), and multichain infrastructure (Ethereum, Polygon, BNB Chain). This enables real-time market analysis and adaptive investment strategies.
We combine premium real estate with advanced technologies. Every transaction is recorded on the blockchain, portfolio management is automated, and investors enjoy transparency, liquidity, and global access to assets without intermediaries.
You can contact us via:
- email support@hilter.com
- Telegram - t.me/hiltersupport
Efficient and fast service
At Hilter, we build our client service system as transparently and technologically as our blockchain solutions. For us, support is not just about answering questions — it’s a strategic process that includes consultations on property tokenization, transaction assistance via smart contracts, and help with P2P marketplace operations. We pay attention to every interaction stage so that investors and partners feel absolute safety and confidence.
Our client support is integrated with the blockchain itself: transaction status, income distribution, and ownership rights are available in real time. We use modern automation tools based on smart contracts, yet every process is backed by a team of experts ready to step in at any time. This hybrid approach — combining technology and personal care — makes our service exemplary in the market. We adopt best practices from industry leaders (Coinbase, Binance Support) and enhance them with our own developments to deliver world-class client support.
We don’t wait for a question to arise — we anticipate it in advance by analyzing blockchain data and offering ready-made solutions.
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